- Delivery time for orders are usually between 5-7 working days.
- Small items (parcels) will be charged at £7.99 and will be delivered by our specialist parcel courier to your address.
- You will be notified when your order has been dispatched with a more accurate delivery date.
- Larger items (pallets) will be charged at £38.99 and will be delivered as close to the delivery address as possible by our kerbside pallet delivery partners.
- We will confirm to you when your order has been picked and passed to one of our delivery partners.
- Please note that pallets are delivered kerbside, as close to the delivery address as possible.
- We recommend that you have 2 able bodied persons available to transfer the goods to a safe place once the order has been delivered. Our delivery drivers are not insured to enter your property and cannot assist with this.
- We are not responsible for removal of packaging. The customer must dispose of all packaging including pallets in a responsible way.
- If an item is out of stock we will notify you as soon as possible and give you an expected delivery date.
- Bath Giant ltd cannot be liable for any costs incurred by delivery problems. We recommend you receive all items and check them before any tradespersons are booked or preparatory works undertaken.
- All items should be checked upon delivery before signing for any damaged or missing items.
- If there are any damaged items please notify the courier and contact our team within 48 hours, please provide digital photograph to firstname.lastname@example.org and include as much information as possible to help us deal with the problem promptly.
- Free delivery is offered on orders over £1000 please tick the free delivery option when it appears at the checkout to remove the delivery charge from the order.
- We carry out deliveries to mainland UK only excluding the highlands of Scotland.
- If we do not offer standard delivery to your postcode, you will be notified at the checkout stage.
- We can often make arrangements for deliveries outside our standard delivery areas. Please mail email@example.com with your requirements and we can provide a quote for delivery.
Collection can be arranged from our showroom at Hillington Glasgow. Please mail us firstname.lastname@example.org to discuss collection.