Last updated: 10/02/2025

At Bath Giant Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with Scottish law and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of personal data when you interact with our website:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details, etc.
• Technical Data: IP address, browser type, operating system, and other usage data related to your interaction with our website.
• Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process orders and provide services, including delivery and customer support.
• To improve our website and provide a personalized user experience.
• To send promotional communications (with your consent), including updates on new products, offers, and special promotions.
• To respond to your enquiries and provide customer service.
• To comply with legal obligations and enforce our terms of service.

3. Legal Basis for Processing Your Data

We process your personal data under the following lawful bases, as defined by the GDPR:

• Contractual necessity: To perform a contract with you (e.g., processing orders and payments).
• Consent: Where we have obtained your explicit consent (e.g., for marketing communications).
• Legitimate interests: Where we have a legitimate interest in processing your data (e.g., improving our services or website).
• Legal obligations: To comply with legal requirements (e.g., tax and financial reporting).

4. Sharing Your Information

We will not sell or share your personal data with third parties for marketing purposes without your consent. However, we may share your information with third-party service providers who assist with business operations, such as:

• Payment processors
• Delivery services
• IT service providers
• Marketing platforms (if applicable)

These third parties are required to handle your personal data in accordance with our privacy policy and applicable laws.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under the GDPR, you have several rights regarding your personal data, including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in specific circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format to transfer it to another organization.
• Right to Object: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at the details provided below.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against accidental loss, theft, or unauthorized access. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure the security of your data while it is in transit.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and enhance your user experience. You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality of certain parts of our website.

9. International Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will take steps to ensure that it is adequately protected in compliance with applicable data protection laws.

10. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will update the “Last Updated” date at the top of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the GDPR, please contact us at:

Bath Giant Limited
Unit 1A Rutherglen Links Business Park, Cambuslang Road, Rutherglen, Scotland, G73 1BQ

web@bathgiant.com

0141 406 3914

At Bath Giant, we strive to ensure that you are completely satisfied with your purchase. However, if you are not happy with your order, we are happy to assist you with a return in compliance with UK and Scottish law.

1. Right to Cancel (Consumer Contracts Regulations)

Under the Consumer Contracts Regulations (2013), you have the right to cancel your order and return items within 14 days of receiving your goods, for a full refund. This right applies to all UK and Scottish customers.

2. Eligibility for Return

To qualify for a return, the following conditions must be met:

• The item must be unused, in its original packaging, and in a resaleable condition.
• You must contact us within 14 days of receiving your goods to inform us of your intent to return.
• The return must be completed within 14 days from notifying us of your intention to return the item.

Please Note: Certain items, such as bespoke, custom-made, or hygiene-sensitive products (e.g., certain bathroom accessories), may not be eligible for return unless they are faulty.

3. Return Process

To return an item, please follow these steps:

1. Contact Us: Email our customer service team at web@bathgiant.com or call 0141 406 3914 within 14 days of receipt to initiate your return.
2. Return Confirmation: We will send you a confirmation and instructions for returning the item.
3. Pack the Item: Ensure the item is securely packed in its original packaging to prevent any damage during transit.
4. Return Shipping: You will be responsible for the return shipping costs unless the item is faulty or incorrect.

4. Faulty or Incorrect Items

If you have received a faulty or incorrect item, please contact us within 30 days of receipt. We will arrange for the item to be returned at no additional cost to you, and we will either issue a full refund or send a replacement, depending on your preference.

5. Refunds

Once your return is received and inspected, we will process your refund within 14 days. The refund will be issued to the original payment method used at the time of purchase. Please note that original delivery charges are non-refundable unless the item is faulty or incorrect.

6. Exceptions

The following items cannot be returned unless faulty:

• Custom or made-to-order products (unless faulty)
• Hygiene products (e.g., toilet seats) if unsealed
• Gift cards and vouchers

7. Exchanges

We currently do not offer exchanges for items. If you wish to exchange a product, you will need to return the original item and place a new order.

8. Consumer Rights

This Returns Policy does not affect your statutory rights under UK and Scottish law. You are entitled to additional protections and remedies, such as the right to claim for faulty goods under the Sale of Goods Act 1979 and the Consumer Rights Act 2015.

For any questions or assistance with returns, please do not hesitate to contact us.

Contact Us
Email: web@bathgiant.com
Phone: 0141 406 3914
Address: Unit 1A Rutherglen Links Business Park, Cambuslang Road, Rutherglen, Scotland, G73 1BQ

1. General Information

This website, www.bathgiant.com, is owned and operated by Bath Giant Limited.

• Address: Unit 1A Rutherglen Links Business Park, Cambuslang Road, Rutherglen, Scotland, G73 1BQ
• VAT Number: 223 0241 69
• Registered in Scotland: 516627
• Email: web@bathgiant.com
• Telephone: 0141 406 3914

For enquiries, please contact us using the details above.

2. Contract Agreement

2.1 By placing an order, you make an offer to purchase goods. We will send an email confirming receipt of your order.

2.2 If items are unavailable or if we make a pricing error, we will notify you. No confirmation of acceptance will be sent, and no contract will be formed.

2.3 Product images are for illustrative purposes. Actual items may differ slightly from images and may not include accessories unless specified. Some items may require assembly.

2.4 We strive to accurately display colors; however, your monitor may not reflect the actual product color.

2.5 All product information is provided in good faith but is approximate.

2.6 Scottish law governs this contract.

2.7 By placing an order, you accept these terms, our privacy policy, and website usage terms.

3. How to Place an Order

3.1 Orders can be placed online by selecting products and adding them to your basket. You may remove items at any time. Orders can also be placed by phone (0141 406 3914) or email (web@bathgiant.com).

3.2 If purchasing via a quote, the buyer is responsible for ensuring its accuracy.

3.3 The buyer is responsible for ensuring the goods are suitable for their intended purpose.

3.4 Delivery charges will be displayed before placing your order.

3.5 Payment for the goods must be made in full at the time of ordering.

3.6 We use secure payment methods for online transactions.

3.7 Promotional prices are valid only during the specified period.

3.8 Prices are quoted in UK pounds and include VAT at the applicable rate.

3.9 After confirmation, changes to your order may not be possible and could incur extra charges or delays.

3.10 You will be notified of the dispatch date once your order is complete.

3.11 Only vouchers from Bath Giant Ltd’s website or showroom will be accepted. Vouchers older than 12 months may be considered expired.

4. Delivery and Carriage Charges

4.1 Goods will be dispatched within 3-5 working days. If an item is out of stock, we will notify you with an estimated delivery date, which may change. Dispatch may be delayed as noted in section 4.13.

4.2 Goods will be delivered within 2-3 working days of dispatch, though delays may occur as per section 4.13.

4.3 Orders may be delivered in multiple shipments, but we aim to minimize this.

4.4 We deliver to mainland Great Britain. We do not deliver to islands or the Highlands/Islands of Scotland but can arrange delivery via a mainland courier at your expense. If delivery is unavailable for your postcode, contact us for a shipping quote.

4.5 Delivery will be made to the address provided. You must be available between 7:30 am and 6:00 pm, Monday to Friday, to accept delivery. We are not responsible for loss or damage if goods are left unattended.

4.6 Large items will be delivered by kerbside pallet delivery. It’s your responsibility to have people available to move the goods inside. Drivers are not insured to enter your home. Smaller items will be hand-delivered.

4.7 You are responsible for the disposal of packing materials, including pallets.

4.8 If no one is available to accept delivery, goods may be returned, and an additional re-delivery charge may apply.

4.9 If you change the delivery address after dispatch, we may pass on any extra charges incurred for redelivery, which will delay your order.

4.10 Inspect goods upon delivery and report any missing or damaged items to the driver at the time of delivery.

4.11 If goods are lost or damaged, please notify us within two working days of the delivery date.

4.12 Please provide a digital photograph of any damage to web@bathgiant.com for swift resolution.

4.13 We are not liable for delays due to uncontrollable events such as accidents, weather, fire, etc.

4.14 Time is not a key factor of the contract unless expressly stated in writing by a Director of the company.

4.15 Free delivery applies to orders over £1000. Select the free delivery option at checkout.

5. Cancellations and Returns

5.1 This policy does not apply to goods ordered by businesses which are exempt from the Distance Selling Regulations, or the following goods which are exempt from the right to cancel.

Any items which have been custom made, colours/styles outside of the options listed on our website, or any item which you have asked us to supply which is not on the website.

For Trade and Business customers, please see section 8.

5.2 You can cancel your contract within 14 days of delivery by emailing (web@bathgiant.com) or writing to us. We cannot accept cancellations by phone. Please refer to point 5.1 for items exempt from this term.

5.3 No reason is required for cancellation, but feedback is appreciated to improve our service.

5.4 If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to us (or any other UK address specified by us), at your own expense. You must ensure that the goods are packaged adequately to protect against damage.

5.5 You may properly examine goods for 14 days, but installed items cannot be returned unless faulty. For exempt goods please see point 5.1.

5.6 If you fail to return goods, we will collect them and charge for the collection. Damaged goods due to poor care may incur a reduction in value charge.

5.7 Refunds for returned goods, including postage costs, will be issued within 30 days, subject to exemptions. Please see point 5.1 for exemptions.

5.8 Fitted items will not be replaced, as installation indicates acceptance.

5.9 We are not liable for installation fees or other professional fees due to late, damaged, or lost deliveries.

5.10 We are not responsible for loss of earnings caused by late, incorrect, or lost deliveries.

5.11 Replacements for damaged goods will not be considered after two working days from delivery.

This cancellation policy does not affect your legal rights in cases of faulty or misdescribed goods.

6. Faulty Goods / Guarantee

6.1 If there is an issue with your goods, notify us by email web@bathgiant.com with a description and digital photo. We will act in accordance with your legal rights.

6.2 Goods are covered by a manufacturer’s warranty against defects, in addition to your statutory rights.

6.3 Manufacturer warranties are supplementary to your legal rights as a consumer.

6.4 Faulty goods may be exchanged without unreasonable delay. You are responsible for returning goods, but reasonable return postage costs will be refunded if the goods are faulty.

6.5 If an item is unavailable, we will offer an alternative or a refund under the warranty claim.

6.6 If we replace faulty goods, you are responsible for disposing of the original items unless returned to us.

6.7 Exact color matching is not guaranteed due to the nature of the product.

7. Liability

7.1 Our products comply with UK law, but we cannot guarantee compliance outside the UK.

7.2 We are not liable for consequential or indirect losses. Do not book installation until you have received and inspected your goods.

8. Trade or Business Customers

8.1 Orders from trade or business customers may not be canceled unless mutually agreed in writing by a Director. Cancellation and restocking fees may apply.

8.2 Claims for missing or damaged items must be made in writing within 2 working days.

8.3 The buyer is responsible for verifying the accuracy of a quote.

8.4 The buyer is responsible for ensuring the goods are suitable for their intended purpose.

Website Disclaimer for www.bathgiant.com

1. Use of Website
   1.1 You may use our website for personal purposes and download content, provided it is not modified.

1.2 All content on the website is protected by intellectual property laws.

1.3 Content may not be reproduced without our written permission.

1. Visitor Conduct
   2.1 Materials posted on the website are non-proprietary unless stated otherwise.

2.2 You agree not to post materials that are unlawful, offensive, or violate the rights of others.

1. Site Uptime
   3.1 We aim to ensure the website is available 24/7, but we are not liable for downtime due to technical issues.
2. Links to and From Other Websites
   4.1 We are not responsible for third-party websites linked from our website.

4.2 If you link to our website, ensure it is done properly, without implying endorsement.

4.3 If you breach the link policy, you agree to indemnify us for any loss or damage caused.

1. Exclusion of Liability
   5.1 We take reasonable steps to ensure the accuracy of the website’s content but cannot guarantee it. We are not liable for any loss or damage arising from your use of the website.
2. Law and Jurisdiction
   This Legal Notice is governed by Scottish law. Disputes related to this notice are subject to the exclusive jurisdiction of Scottish courts.

At Bath Giant, we’re proud to offer a 1-year manufacturer warranty on all products purchased directly from us.

What’s Covered

Our 1-year manufacturer warranty covers defects in materials for products bought from us. If your product encounters a fault due to a manufacturing defect within the warranty period, we’ll, at our discretion, either repair or replace the item, or provide a refund.

If a replacement is needed but the identical product is no longer available, we reserve the right to offer a replacement of similar function or value.

Furniture Installation & Care

To keep your bathroom furniture looking and performing its best, we recommend following these care guidelines:

• Wooden Products: Wood can be sensitive to water damage. Be sure to wipe up any spills or splashes right away. We recommend using high-quality silicone sealant or varnish on exposed surfaces and ensuring silicone seals between basins, units, worktops, joints, and plinths. When placing furniture in smaller shower rooms, try to minimize water exposure.
• General Maintenance: Regular care, including proper ventilation, helps prevent water damage. To control excess moisture, we suggest installing extractor fans in your bathroom.

Brassware Care & Cleaning

To keep your brassware in top condition, follow these cleaning recommendations:

• Cleaning Recommendations: Avoid abrasive sponges, cleaning agents with abrasives, solvents, acids, limescale removers, or household vinegar for cleaning. These products can damage the finish of your brassware.
• Routine Cleaning: Use a soft cloth or non-abrasive sponge with mild soapy water to clean your brassware. After cleaning, dry thoroughly with a soft, dry cloth to avoid water spots and mineral deposits.

What’s Not Covered

Our warranty does not cover:

• Normal wear and tear over time
• Misuse or abuse of the product
• Commercial or industrial use
• Improper installation or failure to follow the provided instructions, good plumbing practices, or applicable legislation
• Damage to wooden furniture caused by standing water or poor ventilation
• Wear-and-tear items (e.g., rubber seals, ceramic disc valves, mixer cartridges, thermostatic valves)
• Damage from hard or aggressive water supplies
• Labour costs or any indirect damages or losses
• Products used outside the UK and ROI

This warranty is non-transferable and applies only to the original purchaser or end user. Proof of purchase is required for all warranty claims.

How to Make a Warranty Claim

• For products within 1 year of purchase: Please email web@bathgiant.com or send us a letter. If the issue is covered by our warranty, we will help you to arrange a repair or replacement.
• For products older than 1 year: Contact the manufacturer directly with proof of purchase. If you need details about the manufacturer, please reach out to us for assistance.

Important Notes

• The 1-year warranty is valid only within the UK and ROI.
• This warranty does not affect your statutory rights under Scottish consumer protection law.

Thank you for choosing Bath Giant. If you have any questions about our warranty or need assistance, don’t hesitate to get in touch.

Introduction

At Bath Giant Limited, we are committed to conducting business with the highest ethical standards, ensuring that we respect the dignity and rights of all individuals. We uphold the principles of human rights and actively oppose all forms of slavery, forced labour, and human trafficking. This policy outlines our commitment to preventing modern slavery in any form within our business operations and supply chains, in compliance with UK and Scottish laws, including the Modern Slavery Act 2015.

Purpose

This Anti-Slavery and Human Rights Policy is intended to ensure that Bath Giant Limited operates in a manner that prevents modern slavery, forced labour, and human trafficking, both within the company and throughout its supply chains. We aim to foster an environment where human rights are respected and where all individuals are treated with dignity, equality, and fairness.

Our Commitments

1. Prohibition of Modern Slavery and Human Trafficking
   Bath Giant Limited strictly prohibits the use of any form of slavery, forced labour, human trafficking, or exploitation of individuals in any aspect of our business. This includes, but is not limited to:

• Child labour
• Forced or compulsory labour
• Involuntary servitude
• Exploitative working conditions

1. Compliance with Laws
   We are committed to complying with all relevant UK and Scottish legislation, including the Modern Slavery Act 2015 and the Human Rights Act 1998. We also ensure that our operations respect the rights of workers as outlined in international conventions, such as those set by the International Labour Organisation (ILO).
2. Supply Chain Responsibility
   Bath Giant Limited acknowledges the importance of ensuring that modern slavery does not exist within our supply chain. As such, we require all our suppliers and partners to adhere to our ethical standards, which includes conducting their own business in a manner that is free from slavery, human trafficking, and exploitation. We expect suppliers to provide transparency regarding their working practices and to implement systems to prevent any form of forced or child labour.
3. Due Diligence and Risk Assessment
   We will continually assess and monitor risks related to modern slavery and human trafficking within our operations and supply chains. This includes regular reviews and audits of our supply chain partners, business operations, and internal practices. Where necessary, we will take appropriate action to address any risks, including terminating relationships with suppliers or partners who do not comply with this policy.
4. Employee and Worker Rights
   Bath Giant Limited recognises the rights of all employees to work in a safe, fair, and non-exploitative environment. We are committed to:

• Providing fair wages and benefits
• Offering safe working conditions
• Ensuring that all employees have the right to work voluntarily and are free from coercion or threats

1. Training and Awareness
   We ensure that all our staff and management are trained on the issues of modern slavery and human rights, and we promote awareness of this policy across all levels of the business. This includes training on how to identify and report instances of slavery or human trafficking.
2. Reporting and Whistleblowing
   Bath Giant Limited is committed to providing a safe and confidential channel for any employee, partner, or supplier to report concerns regarding human rights abuses or modern slavery. Any concerns or suspicions should be reported immediately to the designated compliance officer, and we will take all necessary steps to investigate and address any reported issues in accordance with our whistleblowing procedures.
3. Continuous Improvement
   Bath Giant Limited will regularly review and update this policy to ensure its effectiveness in combating modern slavery and human trafficking. We are dedicated to continually improving our practices to ensure full compliance with applicable laws and to promote the respect of human rights throughout our operations.

Conclusion

Bath Giant Limited is committed to maintaining the highest ethical standards in all of our operations, and we will continue to take all reasonable steps to prevent any form of modern slavery, forced labour, or human trafficking within our business and supply chains. We believe in upholding the dignity of every individual and will ensure that human rights are respected and protected at all levels of our organisation.

1. Introduction

At Bath Giant Limited, we are committed to providing exceptional customer service while ensuring full compliance with UK and Scottish law, including the Consumer Rights Act 2015, Data Protection Act 2018, and all other relevant regulations. Our mission is to deliver quality products and services in a transparent, fair, and customer-focused manner. We operate UK-wide, ensuring that all customers receive the highest level of care, regardless of location.

2. Customer Rights and Responsibilities

• Consumer Rights: As a customer of Bath Giant Limited, you have the right to receive products that are of satisfactory quality, fit for their intended purpose, and as described. If you are not satisfied with any of our products or services, you have the right to request a remedy in accordance with the Consumer Rights Act 2015.
• Refunds and Exchanges: Should you receive faulty goods or services that are not as described, you are entitled to request a refund, repair, or replacement. Please contact our customer care team within 2 working days of receiving the goods to arrange a resolution.
• Cooling-Off Period: For UK customers who purchase goods online or through distance selling, we offer a 14-day cooling-off period in line with the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013. During this period, you may cancel your order for a full refund, provided the goods are returned in their original, unused condition.

3. Customer Service Contact Information

• Contact Methods: Our dedicated customer service team can be reached via:
  • Phone: 0141 406 3914
  • Email: web@bathgiant.com
  • Website Contact Form: https://www.bathgiant.com/contact/
• Response Times: We strive to respond to all customer enquiries within 3 working days and resolve all issues promptly.
• Complaint Handling: If you have a complaint, we encourage you to contact us as soon as possible. We will acknowledge your complaint within 3 working days and aim to resolve it within 7 to 10 working days. If you are not satisfied with the outcome, you may escalate your complaint to an independent ombudsman or regulatory body.

4. Data Protection and Privacy

• Compliance with Data Protection Laws: At Bath Giant Limited, we respect your privacy and are committed to protecting your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Any personal information you provide will only be used to fulfill orders, respond to enquiries, or for marketing purposes if you have provided your consent.
• Data Retention: We will retain your personal information only for as long as is necessary to complete transactions or as required by law.
• Customer Rights: You have the right to access, update, or delete the personal data we hold about you. For more details on how we process your information, please refer to our Privacy Policy available on our website.

5. Fair Treatment and Non-Discrimination

We are committed to treating all our customers with fairness, equality, and respect. We do not tolerate discrimination based on race, gender, sexual orientation, religion, disability, age, or any other characteristic protected by law. All customers will be treated with dignity and respect.

6. Health and Safety

We ensure that our products and services comply with all relevant health and safety standards. If you have any concerns regarding health or safety, please notify us immediately, and we will address the issue as quickly as possible.

7. Feedback and Continuous Improvement

Your feedback is valuable to us and plays a critical role in improving our services. We encourage customers to share their thoughts through reviews, surveys, or direct contact with our customer service team. We actively review customer feedback and implement changes to improve your experience.

8. Changes to this Policy

We reserve the right to make changes to this policy as necessary. Any updates will be clearly communicated on our website, and customers will be given the opportunity to review and accept the updated terms.

9. Legal Compliance

Bath Giant Limited fully complies with UK and Scottish laws, including but not limited to:

• Consumer Rights Act 2015
• Data Protection Act 2018 and GDPR
• Equality Act 2010
• Health and Safety at Work Act 1974
• Unfair Terms in Consumer Contracts Regulations 1999
• Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013

10. Contact Information

For more information or to make a complaint, please contact us:

• Phone: 0141 406 3914
• Email: web@bathgiant.com
• Website: www.bathgiant.com
• Company Address: 4Unit 1a Rutherglen Links Business Park, Cambuslang Road, Rutherglen, Scotland, G73 1BQ

1. Introduction

Bath Giant Limited is committed to promoting a safe, healthy, and productive working environment for all employees. The company recognises the serious impact that the misuse of drugs and alcohol can have on safety, well-being, and job performance. This policy outlines the company’s approach to managing the use of drugs and alcohol in the workplace in compliance with both UK and Scottish law.

2. Purpose

The purpose of this policy is to:

• Ensure that all employees are aware of the company’s stance on drugs and alcohol use in the workplace.
• Protect the safety, health, and welfare of employees and others who may be affected by the actions of employees.
• Comply with legal obligations under UK and Scottish law, including the Health and Safety at Work Act 1974, the Misuse of Drugs Act 1971, and the Licensing (Scotland) Act 2005.

3. Scope

This policy applies to all employees of Bath Giant Limited, contractors, and anyone representing the company in any capacity, whether on or off the company’s premises.

4. Prohibited Conduct

• Drugs: The possession, use, or distribution of illegal drugs (as defined under the Misuse of Drugs Act 1971) is strictly prohibited. This includes drugs such as cannabis, cocaine, heroin, ecstasy, and any other substances classified as illegal.
• Alcohol: Employees are prohibited from being under the influence of alcohol during working hours or while on company premises, except in limited circumstances where alcohol is provided for business purposes (such as corporate events). The consumption of alcohol during working hours or on work premises without prior consent is forbidden.

5. Prescription and Over-the-Counter Medications

Employees who are prescribed medication that may affect their ability to perform their duties safely should inform their manager as soon as possible. This includes both prescription and over-the-counter medications that can impair performance, alertness, or judgment. The company may make reasonable adjustments where necessary.

6. Testing and Enforcement

Bath Giant Limited reserves the right to carry out random or cause-related drug and alcohol testing in line with legal requirements. Testing may be required if an employee is suspected of being under the influence of drugs or alcohol while at work, especially where their conduct or performance is affected, or there are concerns regarding health and safety.

• Testing Procedures: If drug or alcohol testing is conducted, it will be done in a manner that respects the dignity and privacy of the individual, following all legal and ethical guidelines.
• Consequences of Breach: Any employee found to be in violation of this policy may face disciplinary action, which could include suspension, mandatory rehabilitation, or termination of employment. The severity of the disciplinary action will be determined by the circumstances of the case.

7. Health and Safety

The company will ensure that employees are provided with a safe working environment, free from the risks associated with the misuse of drugs and alcohol. Employees are encouraged to report any concerns regarding drug or alcohol misuse to management, as part of our commitment to health and safety.

8. Support for Employees

Bath Giant Limited is committed to supporting employees who may be struggling with substance misuse. If an employee feels that they are affected by drugs or alcohol, or if they are concerned about a colleague, they are encouraged to seek help from management or a designated support person. The company will consider all requests for support confidentially and sensitively.

Employees can access professional support services, including counselling and rehabilitation programs, to help them recover and return to work safely.

9. Legal Obligations and Compliance

Bath Giant Limited complies with all relevant UK and Scottish laws regarding the use of drugs and alcohol in the workplace, including:

• The Health and Safety at Work Act 1974, which requires the company to ensure the safety of all employees and others affected by work activities.
• The Misuse of Drugs Act 1971, which classifies controlled substances and makes their illegal use, possession, or trafficking an offence.
• The Licensing (Scotland) Act 2005, which regulates the sale and consumption of alcohol in licensed premises in Scotland.
• The Equality Act 2010, which ensures that employees are not unfairly treated or discriminated against when seeking help for substance misuse.

10. Employee Responsibilities

• Employees are expected to arrive at work free from the influence of drugs or alcohol, to perform their duties to the best of their ability, and to comply with this policy at all times.
• Employees should report any concerns regarding substance misuse by colleagues to management in order to help maintain a safe and healthy work environment.

11. Policy Review

This policy will be reviewed annually or as required to ensure it remains compliant with relevant laws and best practices. Any updates to this policy will be communicated to all employees.

12. Contact Information

For any questions regarding this policy or for support with substance misuse issues, employees should contact their line manager, the HR department, or a designated company support representative.

Conclusion

Bath Giant Limited is committed to creating a safe, supportive, and legal work environment. We expect all employees to take responsibility for their own actions and to be mindful of the impact that drugs and alcohol can have on their own health, safety, and the well-being of others.

This policy provides a clear framework for the use of drugs and alcohol in the workplace and aligns with the relevant legal requirements in both the UK and Scotland.

At Bath Giant, we are committed to conducting our operations in an environmentally responsible manner and to ensuring that our environmental impact is minimised. As a business, we recognise the importance of sustainable practices, and we are dedicated to protecting and preserving the natural environment for future generations.

1. Commitment to Sustainability

We will actively work towards sustainability in all areas of our business, focusing on reducing our environmental footprint and adopting green practices wherever possible. Our goal is to reduce energy consumption, limit waste, and promote the use of eco-friendly materials.

2. Resource Efficiency

We are dedicated to using natural resources efficiently. This includes reducing our water and energy consumption, recycling materials, and optimising the use of raw materials in production. We will continue to seek new and innovative ways to lower our resource usage and environmental impact.

3. Waste Reduction and Recycling

We aim to minimise waste through effective waste management practices. This includes reducing, reusing, and recycling materials wherever feasible. We encourage all employees to participate in recycling programmes, and we will work with suppliers to ensure that packaging and materials used in production are recyclable or reusable.

4. Sustainable Sourcing

Bath Giant will endeavour to source raw materials from sustainable and ethically responsible suppliers. We will work to ensure that our supply chain aligns with our environmental values, prioritising suppliers that demonstrate a commitment to sustainability, ethical practices, and minimal environmental impact.

5. Carbon Footprint Reduction

We are committed to reducing our carbon footprint through energy efficiency initiatives and the adoption of renewable energy sources. We will regularly assess our emissions and set clear targets for reduction. This includes promoting the use of low-emission vehicles for transportation and logistics.

6. Employee Engagement and Education

We believe that sustainability is everyone’s responsibility. We will provide training and encourage our employees to adopt environmentally responsible behaviours both at work and in their personal lives. Our staff will be encouraged to contribute ideas and suggestions for improving our environmental performance.

7. Legal Compliance

Bath Giant will comply with all applicable environmental regulations and standards. We will also proactively monitor changes in environmental legislation and adjust our practices accordingly to ensure ongoing compliance.

8. Continuous Improvement

We are committed to continually improving our environmental performance. Through regular reviews and audits, we will assess our progress towards sustainability goals and identify areas for improvement. Feedback from employees, customers, and stakeholders will play a vital role in shaping our future policies and actions.

9. Communication and Transparency

We will maintain open communication regarding our environmental practices and performance. We will regularly share updates with stakeholders, including customers, employees, and partners, and remain transparent about our progress toward our sustainability objectives.

10. Commitment to Future Generations

At Bath Giant, we are deeply committed to leaving a positive environmental legacy. We will work continuously to improve our practices and reduce our impact, ensuring that future generations can benefit from a healthier and more sustainable environment.

1. Introduction
   Bath Giant Limited is committed to promoting equality, diversity, and inclusion within our workplace. We believe that a diverse and inclusive workforce is essential to the success of our business and to creating an environment where all employees are treated with respect, fairness, and dignity. This Equal Opportunities Policy reflects our commitment to providing equal opportunities for all employees, potential employees, and applicants for employment.
2. Purpose
   The purpose of this policy is to ensure that all individuals have equal access to opportunities for employment, career progression, and development, without fear of discrimination, harassment, or victimisation. Bath Giant Limited is committed to preventing discrimination on the grounds of the following characteristics:

• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race (including colour, nationality, and ethnic or national origin)
• Religion or belief
• Sex
• Sexual orientation
• Any other characteristic protected by law

3. Scope
   This policy applies to all employees, contractors, job applicants, and any other individuals associated with Bath Giant Limited. It covers all aspects of employment, including but not limited to recruitment, promotion, training, terms and conditions of employment, benefits, and disciplinary procedures.
4. Principles

• Fair Recruitment: We will ensure that recruitment decisions are made based on merit, qualifications, skills, and experience, without bias or discrimination. All job advertisements, selection processes, and interview methods will promote equality of opportunity.
• Training and Development: All employees will have access to training and development opportunities based on their skills, qualifications, and potential. We aim to provide an environment where employees can achieve their full potential.
• Promotion and Career Progression: Promotion and career development opportunities will be based solely on the individual’s abilities, achievements, and performance, with no regard to their personal characteristics or background.
• Respect and Dignity at Work: All employees are expected to treat one another with respect and dignity. Any form of harassment, bullying, or discriminatory behaviour will not be tolerated under any circumstances.
• Flexible Working: We will consider requests for flexible working arrangements, including part-time work, job-sharing, or homeworking, in line with business requirements and the needs of employees.
• Reasonable Adjustments: Bath Giant Limited is committed to providing reasonable adjustments for employees and applicants with disabilities to ensure that they are not placed at a disadvantage in the workplace.

5. Responsibilities

• Management: Senior management and line managers are responsible for promoting this policy and ensuring its implementation throughout the organisation. They will be held accountable for any failure to address discrimination or promote equality.
• Employees: All employees are expected to comply with this policy and contribute to an inclusive and respectful workplace. They must refrain from discriminatory behaviour and report any concerns regarding discrimination or harassment to management.
• Human Resources: The HR department is responsible for ensuring that all policies and practices are in line with this Equal Opportunities Policy and relevant employment legislation. HR will also handle complaints of discrimination and work to resolve them effectively.

6. Implementation and Monitoring
   Bath Giant Limited will regularly review this policy to ensure it remains effective and complies with relevant legislation. We will monitor recruitment, training, promotion, and other workplace practices to ensure that this policy is being applied fairly and consistently.

If any employee feels that they have been discriminated against, they should raise the issue with their line manager, HR, or through our grievance procedure. All complaints will be taken seriously and investigated thoroughly.

7. Conclusion
   Bath Giant Limited is committed to promoting equal opportunities for all and to creating a workplace environment that values diversity and fosters inclusion. We recognise that embracing diversity is not only the right thing to do, but it also strengthens our business and helps us to better serve our customers and stakeholders.

This policy will be reviewed periodically to ensure that it remains relevant and aligned with our values and legal obligations.