Privacy Policy

Last updated: 10/02/2025

At Bath Giant Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with Scottish law and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of personal data when you interact with our website:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details, etc.
• Technical Data: IP address, browser type, operating system, and other usage data related to your interaction with our website.
• Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process orders and provide services, including delivery and customer support.
• To improve our website and provide a personalized user experience.
• To send promotional communications (with your consent), including updates on new products, offers, and special promotions.
• To respond to your enquiries and provide customer service.
• To comply with legal obligations and enforce our terms of service.

3. Legal Basis for Processing Your Data

We process your personal data under the following lawful bases, as defined by the GDPR:

• Contractual necessity: To perform a contract with you (e.g., processing orders and payments).
• Consent: Where we have obtained your explicit consent (e.g., for marketing communications).
• Legitimate interests: Where we have a legitimate interest in processing your data (e.g., improving our services or website).
• Legal obligations: To comply with legal requirements (e.g., tax and financial reporting).

4. Sharing Your Information

We will not sell or share your personal data with third parties for marketing purposes without your consent. However, we may share your information with third-party service providers who assist with business operations, such as:

• Payment processors
• Delivery services
• IT service providers
• Marketing platforms (if applicable)

These third parties are required to handle your personal data in accordance with our privacy policy and applicable laws.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under the GDPR, you have several rights regarding your personal data, including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in specific circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format to transfer it to another organization.
• Right to Object: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at the details provided below.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against accidental loss, theft, or unauthorized access. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure the security of your data while it is in transit.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and enhance your user experience. You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality of certain parts of our website.

9. International Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will take steps to ensure that it is adequately protected in compliance with applicable data protection laws.

10. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will update the “Last Updated” date at the top of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the GDPR, please contact us at:

Bath Giant Limited
Unit 1A Rutherglen Links Business Park, Cambuslang Road, Rutherglen, Scotland, G73 1BQ

web@bathgiant.com

0141 406 3914